Monarch and Morrow
Advancing Professional dialogues
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Small Call to Action Headline
Small Call to Action Headline
Continuing Education Care in the Care-Continuum
At Monarch and Morrow, we are committed to transforming the practice of death care and hospice care into beacons of care and excellence. By providing unparalleled support and training, we help professionals in these fields build the skills they need to succeed better and faster than anyone else. Join us today and elevate your practice to new heights.
Together, we can enhance your business, support grieving families, and improve the overall standard of care in your community.
Our Story:
Monarch and Morrow is a Communications Training and Staff Development company that originated as an answering service for funeral and cremation care providers.
Our journey began by being not only empathetic and service-effective but also sales-effective, providing a significant advantage for providers who needed a sales edge.
Many funeral and cremation providers struggled with maintaining their margins and often felt the pressure to lower prices or offer discounts.
Recognizing this need, we stepped in to help, providing sales and communication training to those who had never been trained in these critical areas.
Our Training Standards
To be a trainer at Monarch and Morrow, one must first close more than 100 at-need sales and maintain a closing percentage of over 66%.
This high standard ensures that our trainers are not only skilled but also proven experts in the field.
Our powerful and persuasive talk tracks form the foundation of our success, and our on-demand training course allows our clients to access this invaluable resource repeatedly.
Enhancing Hospice Care
Hospices face the challenge of underutilized bereavement services, with less than half of older adults receiving the mental health treatment they need. This gap in care affects entire families, leading to higher rates of prolonged grief disorder (PGD) and depression. By partnering with Monarch and Morrow, you position yourself as a crucial link in the continuum of care.
Unmatched Family Support:
We offer comprehensive support to families, ensuring they receive the mental health care they need during and after the grieving process.
Community Impact:
Our services not only benefit the families you serve but also boost your standing in the community, making your practice a beacon of care and excellence.
Business Growth:
Improved outcomes and a strong community reputation drive more business to your door, allowing you to command premium prices for your exceptional service.